FAQ — questions and answers
Frequently asked questions
Does a longer stay mean a lower nightly price?
Yes, the price per night is lower for longer stays.
Does the price depend on the number of guests?
No, the price does not depend on the number of guests. For greater comfort, we recommend an apartment where everyone has a bed, without needing to use a sofa bed.
What are the check-in and check-out times?
Depending on the property, check-in is from 15:00 and check-out by 11:00, or check-in is from 16:00 and check-out by 12:00. Check your booking information for the times that apply to your property.
How do I collect the keys, and can I arrive late in the evening?
You will usually receive the code for the on-site key safe on your arrival day. Self-service key collection also allows late-evening arrivals.
Do children stay free, and is a cot available?
One child under 6 stays free when sharing a bed with their parents. A baby cot is available free of charge on request, subject to availability. Please request it before arrival so we can confirm availability.
Can I receive an invoice for my stay?
Yes. We issue invoices with 8% VAT.